Collaborative B2B: The Key to Customer Satisfaction Within a Global Supply Chain
Available On-Demand


What does the perfect order look like? Lenovo, a leading manufacturer of laptop computers, was determined to find out. In fact, they used the standard of the perfect order to drive a whole new approach to their business-to-business (B2B) operations. How can you deliver the same levels of service to your customers, as well as your business partners? Delivering that kind of service requires a sophisticated view of every aspect of the supply chain and across every business process. Join this webcast with experts from IBM and Lenovo to find out how innovative global B2B services and technologies are making it possible for Lenovo to build a fully aligned supply chain that ensures total customer satisfaction.

Speakers:

Richard Douglass
Smarter Commerce, Distribution and Industrial Lead
IBM

Chuck Igba
Director B2B/EDI Strategy & Enablement
Lenovo USA

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