NAVTICON: Making better decisions with the data at hand

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NAVTICON, alongside IBM and IBM Business Partner Danicon ApS, developed an AI-based email scanning solution that delivers greater visibility into the vital business intelligence hidden in unstructured notices regarding cargo and vessel position. And with this information, users can more efficiently fill and route vessels across the globe.

Business challenge

As shipping companies struggled to keep pace with the high volumes of emailed cargo requests and port records, NAVTICON recognized a new opportunity.

Transformation

NAVTICON now offers an AI-backed shipping solution that can pull actionable vessel positioning and cargo data directly from unstructured emails, delivering greater efficiencies.

Transformation story

Calming the storm

Recognizing an opportunity, Danicon began developing a new email-mining solution that could analyze the unstructured data contained within these messages, pulling out relevant, actionable details. And to bring this new service to market, Danicon launched a separate business, NAVTICON.

Now, shipping companies can use the NAVTICON service to scan their incoming email messages, extract the relevant data and feed this information into existing ERP systems, notifying users of important content.

The IBM® Watson® Knowledge Studio platform serves as the cognitive backbone of the NAVTICON solution, offering an adaptive learning environment that can recognize critical shipping and cargo details. And IBM Watson Natural Language Understanding technology improves the proper identification and categorization of relevant data, allowing the NAVTICON service to better recognize port abbreviations, colloquialisms and other atypical phrasings that might otherwise be overlooked.

“As soon as we saw Watson Natural Language Understanding and Watson Studio,” recalls Rasmussen, “it became very obvious that it was geared towards what we wanted to accomplish. And it was easy to get started on.”

NAVTICON delivers its email scanning solution under a services-based model, relying on IBM Cloud™ to host the actual environment.

About NAVTICON
Founded in 2017, NAVTICON provides AI-backed email scanning services that empower users to make better choices with their business information. With offices in Denmark and Switzerland, the organization caters to the global shipping and logistics market.

About Danicon ApS

IBM Business Partner Danicon was founded in 1997 as a simple IT consulting business. In the past two decades, the company, headquartered in Roskilde, Denmark, has grown into a world-class provider of specialized technology solutions, including cognitive computing, data migration, Java and cloud development and IT security services.

For any further questions do not hesitate to contact me at: EVANJONE@ie.ibm.com