7Summits joins IBM to advance innovation and transformation on Salesforce Platform

I’m excited to announce that IBM has acquired 7Summits, an independent Salesforce Platinum Partner based in Milwaukee, WI with over a decade of experience building digital transformation solutions that unlock business value. This is part of a broader IBM investment strategy in services and ecosystem partnerships to enable our clients’ digital transformations by harnessing the power of hybrid cloud and AI. 

With Salesforce at the core of our customer Intelligent Workflows approach, it’s imperative that we continue to accelerate our growth to meet growing demand. In fact, according to our 9th Annual State of Salesforce report, the best-performing companies are 79% more likely to have established Intelligent workflows in their organizations. When core customer lifecycle processes connect beyond Salesforce, intelligence flows across the business end-to-end, making employees’ jobs easier, faster, and more productive. Among those who have established intelligent workflows, the benefits are clear: 86% agree that they have increased customer service / satisfaction.

7Summits will join our world class Salesforce business within IBM Global Business Services, enhancing our end-to-end capabilities on the Salesforce platform. 7Summits clients will have access to broader IBM capabilities, including:

1. End-to-end Capabilities – Our Salesforce business has the end-to-end capabilities needed to define, design and build sophisticated experiences, leveraging the breadth and depth of the Salesforce platform.
2. Deep Industry Expertise – the experiences we create reflect a deep understanding of key industry verticals and the audiences they serve/engage. 
3. Audience-Centric Focus – leveraging the world-class data, AI, and machine learning skills within IBM, together we are creating personalized connections for all audiences – customers, employees, and partners – to help organizations thrive in an increasingly virtual world. 

As a leader in hybrid cloud, IBM continues to invest in strategic cloud partnerships, like Salesforce, in order to provide complete hybrid cloud solutions for our clients. Hybrid cloud solutions are most secure and flexible for creating applications and workflows that work seamlessly across enterprises and ecosystems

IBM and 7Summits have a shared passion for creating innovative, transformative experiences that drive impact for our clients. More than just a technology implementer, we identify and realize business outcomes for our clients that include increased revenue, improved productivity, reduced operational cost, or increased satisfaction. Both companies are extremely well-matched, sharing a values-driven culture and a mindset to focus on strategic user experiences that unlock business value. Our formal and informal values are tightly aligned - embracing design thinking, automation and collaboration in equal measure to solve business problems.

We will continue to serve both the Salesforce commercial and enterprise segments of the ecosystem and will scale 7Summits’ capabilities and Lightning Web Component library to bring added value and speed to market.

I want to extend a hearty welcome to 7Summits CEO Paul Stillmank, who has built an incredible business with a skilled management team, outstanding methodologies and the strongest delivery talent in the ecosystem. We are excited to bring our two families together to better serve our clients.