Books:
- Just Enough Research, by Erika Hall (A Book Apart)
- Interviewing Users, by Steve Portigal (Rosenfeld Media)
- The Design of Everyday Things, by Donald Norman (Basic Books)
Other Stuff:
- On Surveys, by Erika Hall (surveys as an attractive nuisance)
- What can user experience professionals teach us about developer experience?, Amelia Abreu (DevXCon 2017—video and transcript)
- Why Developer Experience Needs Service Design, Amelia Abreu (great info on service design for developer experience)
- 3 Simple Ways to Improve Your Remote User Interviews
- User Research Basics