Customer Resources
Top Technical Notes
MaaS360 adds per-app VPN support for organizations using Derived (PIV) Credentials with MaaS360.
iOS models that support dual SIMs now report secondary SIM details to the MaaS360 Portal. In the previous releases, MaaS360 displayed only primary SIM details of iOS devices that used a physical nano-SIM.
The Android Block Permission section lists all the permissions that Maas360 will need to access to manage your users’ devices. If the user does not grant access to these permissions after enrolling, the device may report as out of compliance.
The certificate utilized by the IBM MaaS360 VPN Module Server has an expiration date. To ensure the MaaS360 VPN server remains running, the certificate needs to be renewed manually.
A user is unable to update their organization’s Apple VPP License, and encounters the error “The VPP Service Token you are trying to update seems to be invalid. Please provide a valid token.”
Policy configuration needed when Modern Authentication is enabled on an Office 365 email account.
MaaS360 Events and Webinars
Events and webinars are hosted by MaaS360 experts to discuss technical topics or present content teams feel is beneficial to users and administrators. See future and past events here.
Join the IBM MaaS360 Support and Customer Success teams for instructions and demonstrations on the first time set up of MaaS360 for Android and iOS devices, including adding users and enrolling devices. There will also be opportunities for open Q&A.
Guest speaker and Industry experts Andrew Hewitt, Principal Analyst, and Kris Peterson, Senior Consultant from Forrester, will discuss openly with IBM Security MaaS360’s Product Management Director Alex Cherian about the future of the Unified Endpoint Management industry, uncover new trends and innovations and the results of the new commissioned “Total Economic Impact of IBM Security MaaS360 2023” study conducted by Forrester Consulting on behalf of IBM.
Apple has announced the launch of the new iOS 17 for fall of 2023. Learn about what the new features and capabilities are of iOS 17 for enterprises and how would this impact device management.
What is UEM?
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